open and pain relief syrettes were just 
'gone.' 
Before 1942, parachute canopies were made of silk or cotton cloth, and 
the harness, in which the parachutist is encased, was made of cotton 
webbing. Both silk and cotton are organic materials which can be 
seriously weakened when attacked by fungus and dampness. That's 
what had happened to the gear we were getting, much of it recently 
shipped. Often, the equipment was unsafe, and could not be fixed. 
I complained to my supervisor about the quality of the parachutes and
survival gear that we were getting from the Mainland, and he passed 
my complaints along to his supervisor.   He told me to put my 
complaints in writing.   I wrote reports that described the damage, and 
included photographs.   The poor quality of the life-saving gear that 
had been sent to us, I wrote, added to the risk of an emergency bailout 
from a disabled airplane. 
At work one day, I was called to my supervisor's office. 
'Just got a phone call from the front office,' he said. 'You're to report 
immediately to Headquarters, Seventh Air Force. The soldier in the 
Jeep outside is waiting for you. He'll drive you there. Move.' 
Sitting alongside the driver, I wondered what it was all about. The 
thought that I had made an error in my work made me nervous. Was I 
being called on the carpet because an injury, or worse, had happened, 
resulting from an improperly packed parachute? 
At Seventh Air Force headquarters, a Colonel cleared me past the 
security guards and I followed him into an office that had a sign on the 
door. It read 'Major General White, Commander, Seventh Air Force.' 
Several men in uniform were standing near a desk at the far side of the 
room.   A uniformed officer was seated behind the desk.   In the 
middle of the room lay several packed parachutes in a heap. 
The officer behind the desk, stood, came around, walked to and 
crouched next to the parachutes. He motioned me to get down beside 
him. On each of his shoulder tabs he wore a Major General's two stars. 
'OK, son,' he said, 'show me the problem.' 
My reports had received attention. 
I stared at the parachutes. Did any among them include the damage I 
had reported? I examined the inspection log attached to each parachute. 
The dates stamped in the logs showed that the parachutes had been 
recently inspected and packed at a stateside Air Corps base.
I stood, bent forward over one of the parachutes, and grasped one of its 
four straps; the strap is known as a 'riser', and it connects the jumper to 
the canopy.   The life of the jumper would depend on the strength of 
that riser. 
Jerking the riser straight up as hard as I could, I shook it repeatedly 
against the twenty-five pound weight of the packed parachute. The 
sudden yanks and shakings were only a fraction of the shocks that the 
riser would get when the parachute's canopy snapped open. 
The cords, of which the riser was made, separated, and several cords 
were shredded. Here was another case where dampness and rotting had 
weakened an emergency man-carrying parachute into dangerous 
uselessness. Yet, the parachute had been tagged as 'serviceable'. 
The General stared at the shredded strap and then, at me.   He said, 
'Thanks, son.'Â   The Colonel, who had escorted me to the General's 
office, motioned to me and pointed at the door. 
As I left, I heard the General say; 'I want a personal message on this 
from me to Hap Arnold'. General Arnold was the Commander of the 
Army Air Corps worldwide during World War II, and reported to the 
President of the United States. 
I returned to my job. The quality of parachutes and other survival gear 
that arrived at Hickam Field from the Mainland quickly improved. 
Serious defects in design, operating instructions supply, maintenance, 
and acquisition of aircraft and their components were also found in 
other types of equipment and methods used by the U S Air Force. 
When the fighting part of the war was over, I was assigned to a work 
group that gathered evidence from technicians, engineers and 
administrators on what was wrong and to write reports that went to 
engineers and managers at higher headquarters. They would do what 
was required to get the problems solved and, when appropriate, issue 
correcting technical instructions to the reporting field activity or 
USAF-wide.   It was during that experience that I began to plan the 
'checklist' that is presented in the following memoirs about (a) fixing
mistakes in the workplace, and (b) supervisory inspection of the work 
unit. 
MEMOIR: CHECKLIST - FIXING MISTAKES IN THE 
WORKPLACE 
Grandparents and middle-years or    
    
		
	
	
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