used, in combination with other gestures, as a power and 
superiority signal or in situations where people try to get us ‘under their thumb’. A later 
chapter takes a closer look at the use of the thumb in these particular contexts. 
The V Sign 
This sign is popular 
throughout Australia, New 
Zealand and Great Britain and 
carries an ‘up yours’ 
interpretation. Winston Churchill 
popularised the V for victory sign 
during World War II, but his 
two-fingered version was done 
with the palm facing out, whereas 
the palm faces towards the 
speaker for the obscene insult 
version. In most parts of Europe, 
however, the palm facing in 
version still means ‘victory’ so 
that an Englishman who uses it to 
tell a European to ‘get stuffed’ 
could leave the European wondering about what victory the Englishman meant. This 
signal also means the number two in many parts of Europe, and if the insulted European 
were a bartender, his response could be to give an Englishman or an Australian two 
mugs of beer. 
These examples show that cultural misinterpretation of gestures can produce 
embarrassing results and that a person’s cultural background should always be 
considered before jumping to conclusions about his or her body language or gestures. 
Therefore, unless otherwise specified, our discussion should be considered culturally 
specific, that is, generally pertaining to adult, white middle class people raised in 
Australia, New Zealand, Great Britain, North America and other places where English 
is the primary language. 
GESTURE CLUSTERS 
One of the most serious mistakes a novice in body language can make is to interpret 
a solitary gesture in isolation of other gestures or other circumstances. For example, 
scratching the head can mean a number of things -dandruff, fleas, sweating, uncertainty, 
forgetfulness or lying, depending on the other gestures that occur at the same time, so 
we must always look at gesture clusters for a correct reading. 
Like any other language, body language consists of words, sentences and 
punctuation. Each gesture is like a single word and a word may have several different 
meanings. It is only when you put the word into a sentence with other words that you 
can fully understand its meaning. Gestures come in ‘sentences’ and invariably tell the 
truth about a person’s feelings or attitudes. The ‘perceptive’ person is one who can read 
the non-verbal sentences and accurately match them against the person’s verbal 
sentences.
Figure 5 shows a common critical evaluation gesture cluster. The main one is the 
hand-to-face gesture, with the index finger pointing up the cheek while another finger 
covers the mouth and the thumb supports the chin. Further evidence that this listener is 
critical of the speaker is seen by the fact that the legs are tightly crossed and the arm 
crosses the body (defensive) while the head and chin are down (hostility). This 
non-verbal ‘sentence’ says something like, ‘I don’t like what you are saying and I 
disagree with you.’ 
Congruence 
If you, as the speaker, were to ask the listener shown in Figure 5 to give his opinion 
of what you have just said and he said that he disagreed with you, his non-verbal signals 
would be congruent with his verbal sentences, that is, they would match or be 
consistent. If, however, he said he was enjoying what you had to say, he would be lying 
because his words and gestures would be incongruent. Research shows that non-verbal 
signals carry about five times as much impact as the verbal channel and that, when the 
two are incongruent, people rely on the non-verbal message; the verbal content may be 
disregarded. 
We often see a high ranking politician standing behind a lectern with his arms 
tightly folded across his chest (defensive) and chin down (critical or hostile), while 
telling his audience how receptive and open he is to the ideas of young people. He may 
attempt to convince the audience of his warm, humane approach while giving short, 
sharp karate chops to the lectern. Sigmund Freud once noted that while a patient was 
verbally expressing happiness with her marriage, she was unconsciously slipping her 
wedding ring on and off her finger. Freud was aware of the significance of this 
unconscious gesture and was not surprised when marriage problems began to surface. 
           
Observation of gesture clusters and congruence of the verbal and non-verbal 
channels are the keys to accurate interpretation of body language.
Gestures in Context 
In addition to looking for gesture clusters and congruence of speech and body 
movement, all gestures should be  considered in the context in which they occur. If, for 
example, someone was sitting at a bus termin al with arms and legs tightly crossed and 
chin down and it was a chilly winter’s day, it would most likely mean that he    
    
		
	
	
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